All Systems Operational

Uptime over the past 90 days. View historical uptime.
Data collection Operational
90 days ago
100.0 % uptime
Today
Processing Pipelines Operational
90 days ago
99.99 % uptime
Today
Near-live pipelines Operational
90 days ago
99.98 % uptime
Today
Shiftly pipelines Operational
90 days ago
100.0 % uptime
Today
Website and APIs Operational
90 days ago
99.99 % uptime
Today
Custom/Power BI Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 25, 2026

No incidents reported today.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
MaxMine Service Disruption
Resolved - We are pleased to report that we now consider this incident resolved.

We can confirm that the system is now working as expected.

If you are experiencing any issues please contact MaxMine Support via the Service Desk.
Jan 23, 11:35 ACDT
Monitoring - Our Engineering team have identified the root cause and deployed a fix.

We will continue to monitor the system, but we expect the service to be fully restored within the next 15 minutes

We will provide another update once we can confirm the incident is fully resolved.
Jan 23, 11:20 ACDT
Investigating - We are currently experiencing a service disruption affecting data processing

Our engineering team is working to identify the root cause and implement a solution.

Users may experience a delay to data availability.

We will provide another update in 15 minutes.
Jan 23, 11:02 ACDT
Jan 22, 2026

No incidents reported.

Jan 21, 2026
Time Accounting Service Upgrade
Completed - We’re pleased to confirm that the scheduled maintenance is now complete.

All systems are back online and operating as expected. Please be assured that no data was lost during this maintenance period, and all reporting data is now fully up to date.

If you experience any issues or need further assistance, please don’t hesitate to contact MaxMine Support via the Service Desk.

Thank you for your patience.
Jan 21, 08:36 ACDT
Verifying - Scheduled maintenance is still underway.

Our Team are working on verifying the maintenance items.

We will provide the another update in 15 minutes time.
Jan 21, 08:31 ACDT
Update - Scheduled maintenance is still in progress.

We will provide another update within 15 minutes.

Please continue to raise any questions or concerns via the MaxMine Service Desk at this time.
Jan 21, 08:18 ACDT
In progress - Hi all,

Our scheduled maintenance is now in progress.

The Time Accounting service is currently unavailable. Users should not attempt to access or edit Time Accounting data at this point in time.

We will provide another update once the maintenance has been completed.

If you need any assistance in the meantime, please reach out to MaxMine Support via the Service Desk.
Jan 21, 08:00 ACDT
Scheduled - We will be performing a scheduled upgrade on our Time Accounting service to improve system stability and performance.
During this maintenance window, the Time Accounting service will be unavailable. Users should not attempt to access or edit Time Accounting data during the outage. All other services will remain operational.
Jan 19, 13:02 ACDT
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
MaxMine Service Disruption: Custom Reports
Resolved - We are pleased to report that we now consider this incident resolved.

Our Engineers have implemented a solution, restoring location event validity within custom reporting. Please note that it may take up to an hour to reprocess the few remaining impacted shifts.

If you are experiencing any issues please contact MaxMine Support via the Service Desk.
Jan 15, 16:34 ACDT
Identified - Our engineering team has identified the root cause of the issue.

We’re currently working on a fix.

Another update will be provided in 30 minutes.
Jan 15, 12:37 ACDT
Investigating - We are currently aware of issues impacting custom report location displays.

Our engineering team is working to identify the root cause and implement a solution.

Users may experience invalid locations for events within custom reports.

We will provide another update in 30 minutes
Jan 15, 12:23 ACDT
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

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